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1. 

   Comment by

   -1 doppelganger on 3 October 2012:

   A word about Sprint: They used to be the best, and they are now the worst. The absolute worst.

   If you call them today, July 15′th 2008, you will get through the prompts until you are given a wait-time and then the systems tells you to call back later and hangs up on you. I’m not surprised at all. They got rid of 80 % of their customer service workforce.

   Things have appeared on my bill for a year that shouldn’t be there. I have made 5 attempts to fix this and finally gave up. Plan on a two-hour call to get something accomplished and then prepare yourself to be utterly crazed with anger when you see that nothing was actually done several times. A lady from Sprint called me trying to sell something and extend my contract, I laughed so hard, that she actually tried to fix my problems. She said she did and of course, it’s still on my bill.

   I’m turning off my phone today…
   Rating: 1 / 5

   [Reply]
2. 

   Comment by

   -2 Lola Loki on 3 October 2012:

   I’d love to be able to review this phone, but Sprint cancelled my order (for no apparent reason — they couldn’t even come up with one to give me) after I paid for it and the deposit. They said that I would receive the refund on my credit card in 7 to 10 days. After this time had passed, I called them back and they are now mailing it to me (14 days). It took 5 seconds for them to charge my credit card and an entire month (hopefully) to get a refund for THEIR mistake.
   Rating: 1 / 5

   [Reply]
3. 

   Comment by

   -4 Hoke on 3 October 2012:

   Caveat emptor

   This review is not intended to review the phone listed here specifically but is rather focusing on the service that accompanies this phone. Since the phone and service are both necessary to make this product functional I believe it is appropriate if I write a blanket review for every Sprint/Nextel phone listed on Amazon. After all, these reviews are meant to help the consumer make an informed purchase and this review will serve in that role.

   I had problems with my Sprint/Nextel service almost from the beginning of my 2 year contract. I would experience repeated dropped calls in my apartment. Since I had no landline the use of my cell in my apartment was very essential to me. Repeated calls to Sprint/Nextel failed to resolve the problem. They would either tell me they would look into the problem or that there was sufficient coverage in my area.

   I pointed out that if there was sufficient coverage for my area that I would not be experiencing dropped calls so frequently. Apparently my logic was lost on them. They then told me that concrete building would interfere in the signal. I informed them that my apartment was a wood structure and actually had quite good clearance from the sky. I also asked why the Sprint/Nextel signal was experiencing so much trouble but my work cell (Verizon) seemed to work fine. I have since switched carriers and as of yet have not experienced one dropped call.

   I eventually felt compelled to buy out my contract at $200 after one year. I sent complaints to my State Attorney General as well as the Better Business Bureau. Sprint/Nextel responded to both of these complaints with the standard line they had given me about adequate coverage for the area.

   My intent on filing these complaints was to compel Sprint/Nextel to make good on their failure to live up with their end of the agreement i.e. providing coverage to my cell. They have decided that $200 is worth more than a reputation of standing behind their service.

   It is my opinion that Sprint/Nextel is the worst company I have had the misfortune of doing business with in at least the past 5 years. In fact, never has a business in my experience done so little to try to make things right with a customer.

   I would encourage anyone considering doing business with Sprint/Nextel to talk with people they know in their area that has used the service. Had I done so when I was initially looking into cell phones I would have steered far away from Sprint/Nextel. Perhaps other people have had better experiences in other areas.

   Sprint/Nextel you had a chance to make right. I am guessing that if just one or two people are persuaded by my reviews then it will cost you well in excess of $200.
   
   Rating: 1 / 5

   [Reply]
4. 

   Comment by

   -1 Anonymous on 3 October 2012:

   This is one of the best phones sprint has to offer. It is easy to text with and is really fast. It is a good size phone and I love it. If you need a texting phone and your on the sprint network here it is The LG Rumor.
   Rating: 5 / 5

   [Reply]
5. 

   Comment by

   +1 A. Parr on 3 October 2012:

   I’ve had this phone for a little over a month now, and I’ve had texting for a couple of weeks. The buttons are small, so you have to get used to them, but its an awesome phone. Very easy to figure out and VERY easy to type with! My friend Mellisa is mad at me because she has a “regular style” phone and it takes her forever to text, but it takes me a few seconds. :p
   Rating: 5 / 5

   [Reply]

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